Questions, answered plainly

No, but don't take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account with regulated payment partners, separate from company funds, so they're never used to run the business. That doesn't remove market risk, a position can lose value, and no honest broker will tell you otherwise.

Yes. A payout goes back to the same method you deposited with, normally within one business day once identity checks are complete. You don't have to explain why you're withdrawing or closing the account.

Orders are routed through broker partners operating under ASIC rules. Ask your analyst which partner covers your account and for licence details before depositing, any licence can be checked on the public register yourself.

From a commission on completed operations and from paid training, nothing else. We take no share of your deposit and don't earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account from A$360 minimum. You're free to add more capital over time as your strategy develops.

Request a withdrawal at any time through your dashboard. Funds return to your nominated payment method, subject to standard bank processing times.

Most people complete registration in a few minutes. Once your initial deposit clears, you can activate your investment plan immediately.

No. All costs are shown to you before you commit. You'll always see exactly what applies - no surprise charges ever.

You must be 18 years old or older to open an account and invest. Age and identity verification is part of the standard onboarding.

You can fund via major debit and credit cards, bank transfers, selected e-wallets and cryptocurrencies. The full list of available methods shows at the deposit step.

Our support team operates Monday to Friday, 9:00 to 18:00, and aims to reply to every query within one business day.

Your dedicated analyst works with you to set a strategy aligned to your goals and risk profile, then oversees your portfolio and recommends moves using real-time AI signals.

The AI engine analyses market data, volatility patterns and portfolio fit to generate buy and sell signals. Your analyst reviews each signal, explains the reasoning, and executes only after your approval.

Your analyst structures your portfolio for diversification and manages your risk profile to help weather volatility. Markets can move down; past results don't guarantee future ones.

Standard ID verification is required - a valid passport or driver's licence and proof of address. This is the standard KYC process for regulated investment accounts.

No. Your personal analyst guides you at every step, so prior market knowledge isn't necessary. The analyst combines professional expertise with AI tools to handle strategy and execution.

Opening an account is free. There is no registration fee and no subscription, you only commit the amount you decide to invest.

A$360 is the minimum first deposit, deliberately set low so you can start small and add more once you're comfortable. The figure is shown clearly before you confirm anything.

None. Most members start with no trading background. A specialist walks you through the first steps and a demo balance lets you practise before risking capital.

Yes, the mobile trading app runs in a browser with nothing to install, and shows the same balance and positions as the desktop version.